Odoo 20 : AI comes into action in Odoo !

This is undoubtedly one of the most significant new features in Odoo 20. With AI, a simple prompt can now be used to create or update records, generate content, or perform certain actions directly within the ERP.

In practice…

“Create a lead for this company.”  “Update this customer’s record.” “Find the latest order from this supplier.” No more navigating through multiple screens to complete administrative tasks or find the information you need.

The NSI approach

AI that automates a poorly designed process simply produces errors faster. Before activating anything, our experts work with you to identify the tasks that truly take up your time, assess the quality of your data, and define the appropriate access rights.
The result : AI that delivers measurable gains, not just an impressive demo.

2. Your numbers, without relying on Excel

Many companies already have all the data they need to make informed decisions. The real challenge is often accessing it quickly. With Odoo 20, users can query their data using natural language and quickly get the information they need.

In practice…

Fewer exports to Excel. Less time spent searching for information across multiple systems. Greater visibility to make informed decisions.

" In many companies, the data is already there, but it is scattered or difficult to leverage. With Odoo 20, accessing information becomes much more direct. The challenge is no longer producing the numbers, but being able to use them quickly to make the right decisions. " - Gary Van Ackere

The NSI approach

Querying your data in natural language is only useful if that data is reliable. That’s where our combined expertise in Odoo and Business Intelligence (Power BI) makes the difference: we ensure your data is reliable from the outset, then build the dashboards and reports that truly support your decision-making.

3. Accounting : Less data entry, more control

Finance and accounting teams are among the biggest beneficiaries of this new version.

Some of the key improvements include :

• sending payments directly to the bank from Odoo;
• improved duplicate detection;

• automation of certain accounting tasks;

• querying financial data using AI.

For companies managing multiple entities or subsidiaries, certain reconciliation processes are also simplified.

In practice…

Less manual data entry. Fewer errors. Greater financial visibility.

" Finance teams are above all looking for reliability and time savings. Odoo 20’s new automation capabilities help reduce low-value manual tasks while maintaining the control mechanisms essential to sound financial governance. " - Gary Van Ackere

The NSI approach

Finance teams want to automate certain tasks without losing control. Our consultants work with you to configure the rules, approval workflows, and control mechanisms that fit your business needs. This helps reduce day-to-day administrative tasks while maintaining full visibility over your financial data.

Doing more with less, on one condition

Odoo 20 promises fewer manual tasks, fewer data silos, and less administrative work. The potential is real, but it doesn’t happen automatically. It depends on the right configuration choices, data quality, and team adoption. That’s precisely what makes the difference between a simple upgrade and a real performance improvement.

" Odoo 20 brings significant advancements, but not all of them will have the same impact for every company. The goal isn’t to activate every new feature, but to identify the ones that best address the specific needs of your organization and your teams. " - Gary Van Ackere

Odoo 20 : Where should you start ?

As an Odoo Silver Partner, NSI helps Quebec SMEs optimize their processes, modernize their operations, and implement solutions tailored to their business needs.

Want to learn more about what’s new in Odoo ? Contact our experts !