Home

Solutions

Business Solutions

CRM : Elevate your customer experience

Today's customers demand excellence. To thrive, businesses must make customer satisfaction a top priority. By centralizing your sales, marketing, and customer service operations, you can streamline interactions and deliver exceptional experiences across every touchpoint.

Let’s get in touch

Create a 360-degree view of every customer

Understand your customers deeply

Gain invaluable insights into your customers' needs and preferences to deliver a perfectly tailored approach.

Anticipate future needs

Leverage customer data to predict the best actions, identify high-value customers and strategies, optimize processes, and scale your sales efforts.

Omnichannel excellence

Provide customers with what they want, when they want it, across all channels—online, offline, and on any device.

Enhance collaboration and productivity

Make informed decisions, craft targeted campaigns, and maintain transparent customer interactions with a mobile-friendly, digital workplace.

Seamlessly connect your sales, service and marketing processes

Customer data platform

Centralize all customer information in one mobile-friendly platform. Gain a complete 360° view across sales, marketing, and service interactions.
Customer self-service portal

Deliver fast answers through an intuitive portal supported by smart chatbots for product, service, and knowledge-related queries.
Digital selling

Enable your sales team to build strong customer relationships by automating offers, personalizing experiences, and using tools like conversation intelligence.

Omnichannel service

Let customers choose between phone, email, chatbot, video, or messaging—and switch channels seamlessly while your team focuses on complex cases.
Intelligent Marketing Automation

Engage leads with personalized content at the right moment. Automate journeys based on behavior, and manage events shared via social media.
Automated field service

Efficiently manage field teams, schedule on-site tasks, and use IoT alerts to detect and resolve issues before the customer even reaches out. customer even reaches out.

Optimize your customer relationships

Customer Engagement

Strengthen customer relationships with a unified platform connecting sales, marketing, and service teams. Dynamics 365 Customer Engagement enables personalized, seamless experiences at every touchpoint, boosting loyalty and satisfaction.

Learn more

Odoo
CRM

Manage customer interactions and sales pipelines easily with Odoo CRM. Its intuitive interface and smooth integration with other Odoo apps let you track leads, automate tasks, and gain insights to enhance customer relationships and fuel growth.

Learn more

Why NSI ?

Your local IT integration expert

With over 30 years' experience, we're your trusted partner for seamless IT integration.

Unmatched expertise

Our dedicated team of over 100 professionals, including 30+ certified CRM specialists, is ready to tackle your unique business challenges.

A process-driven approach

We leverage a pragmatic, process-focused methodology, tailored to industry-specific models, to deliver optimal results for every project.

Ready to transform your business ?

Contact us to learn more about our CRM Solutions.

5G, AI, and hybrid cloud: Together, they're shaping the future of technology

Discover more

Solutions

Services

Industries

About us

Who are we ?

Why NSI ?

NSI & Society

Privacy

Payment Terms

Accessibility

Solutions

Services

Industries

Insights

Select language

Solutions

Services

Industries

Insights

CRM : Elevate your customer experience

Create a 360-degree view of every customer

Understand your customers deeply

Anticipate future needs

Omnichannel excellence

Enhance collaboration and productivity

Seamlessly connect your sales, service and marketing processes

Customer data platform

Customer self-service portal

Digital selling

Omnichannel service

Intelligent Marketing Automation

Automated field service

Optimize your customer relationships

Customer Engagement

Odoo
CRM

Why NSI ?

Your local IT integration expert

Unmatched expertise

A process-driven approach

Ready to transform your business ?

Contact us to learn more about our CRM Solutions.

Industries

Insights

CRM : Elevate your customer experience

Create a 360-degree view of every customer

Understand your customers deeply

Anticipate future needs

Omnichannel excellence

Enhance collaboration and productivity

Seamlessly connect your sales, service and marketing processes

Customer data platform

Customer self-service portal

Digital selling

Omnichannel service

Intelligent Marketing Automation

Automated field service

Optimize your customer relationships

Customer Engagement

Odoo CRM

Why NSI ?

Your local IT integration expert

Unmatched expertise

A process-driven approach

Ready to transform your business ? Contact us to learn more about our CRM Solutions.

Odoo
CRM

Ready to transform your business ?

Contact us to learn more about our CRM Solutions.